Skip to main content
2023-R2System Administration

System Administration: Disabling the Widgets

Last updated: 31 October 2025

System Administration: Disabling the Widgets

System Administration: Disabling the Widgets

In previous versions of MYOB Acumatica, a malfunctioning widget could be added to a dashboard (for example, a widget that consumed a lot of memory, which led to a significant decrease in system performance, or a widget that produced errors affecting how the site works). To solve the issues, administrative users had to delete those widgets on the dashboards. However, in some situations, a dashboard could not even be opened in design mode due to the impact of the malfunctioning widget. In these cases, the widgets could only be deleted from the database by MYOB Acumatica support engineers.

Starting in MYOB Acumatica 2024.1.1, an administrative user can find the list of widgets of any dashboard on the Dashboards (SM208600) form and disable any widget. Later, any of the disabled widgets can be enabled if needed.

Reviewing the List of Widgets of a Selected Dashboard

On the Dashboards (SM208600) form, the new Widgets tab has been implemented (see the following screenshot). On this tab, an administrative user can view the list of widgets available on the selected dashboard. For each widget, the user can view the following settings in the table columns:

  • Active: If this check box is selected, the widget is enabled and shown on the dashboard; if it is cleared, the widget is disabled and not available on the dashboard.
  • Owner Name: The name of the user that owns the widget (if any).
  • Caption: The title of a widget on a dashboard.
  • Column: The number of columns in a widget (if applicable to the widget type).
  • Row: The number of rows in a widget (if applicable to the widget type).
  • Widget Type: The widget type.
  • Source: The generic inquiry specified as a source of the information shown in a widget.
  • Widget Class: The widget class.

Figure 1. The new Widgets tab

Disabling a Widget

Suppose that an administrative user wants to disable some widgets on the dashboard, which looks like the following screenshot shows.

Figure 2. Widgets on the dashboard

To disable any widgets, on the Dashboards (SM208600) form, the administrative user selects the name of the dashboard that has the widgets to be disabled in the Name box of the Summary area (see Item 1 on the following screenshot). Then on the Widgets tab, in the table, the user clears the check boxes in the rows of the widgets that should be disabled (Item 2). Finally, the user saves the changes by clicking Save on the form toolbar. Then the user can click the View button (Item 3) on the form toolbar to view the dashboard and review how the changes has been applied to it.

Figure 3. The new Widgets tab

As a result, the selected widgets have been disabled and have disappeared from the dashboard (see the following screenshot).

Figure 4. Dashboard view with the disabled widgets

A user can enable any of the disabled widgets as needed.